JRW is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
JRW may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2018.
What we collect, if you create an account:
Contact information including postal and email addresses
Other information as required to operate the online stores, handle transactions and maintain our accounting system for tax and VAT purposes.
What we do with the information we gather
We require this information to handle transactions with you and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
The formal reason for collecting this information, in line with the European General Data Protection Regulations, is:
Processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, if you choose to opt-in to these emails.
We may use the information to customise the website according to your interests.
We do not use or store credit or debit card details on our website. Any online payments are transacted through dedicated payment processing services and any card details are handled by them.
We do not give or sell any personal information from this site to any form of advertising or mailing list services.
We do use the Google Analytics service to monitor internet traffic to this web site. We do not pass any information we collect via google analytics to any other party.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which is placed on your computer's hard drive, if you allow your web browser to accept cookies. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies store information between web page requests and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
When you create an account on the website, look for the box that you can click to indicate that you do or do not wish to receive marketing material from us.
You may opt in or opt out at any time via your Account Information page, or through the Newsletter Unsubscribe link in the Information box at the left.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to us at the address given on our Contact Us page
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.